Frequently Asked Questions
Please take a few minutes to look through our frequently asked questions. If you are still looking for an answer, we’d love to hear from you.
Mission
We collect new, unwrapped toys during November and December each year, and distribute those toys in Christmas gift bundles to children and youth in the Lethbridge area whose families need help at Christmas.
Q. Where is the LFS Angel Tree Toy Depot address?
Q. How are families eligible for Angel Tree?
We define families in need as follows:
Economic barriers
Recent change in income (i.e. loss of job)
Those families who will find Christmas too challenging this year and need assistance
Q. How do schools and other agencies refer families to Angel Tree?
Schools have two options:
1. Notify their families that they can self-register on our website.
Our website is secure and mobile-friendly.
Schools and social workers may assist families in applying themselves, but should not input any agency contact info in the form. The online application form is for individual families to apply themselves.
2. Schools and referral agencies may send lists Angel Tree directly and are responsible for delivering gift bundles to their families. To become a referring agency, please contact angeltree@lfsfamily.ca.
Q. What happens after I submit the form?
We crosscheck all names in a shared database with Interfaith Food Bank, Lethbridge Food Bank, Shop of Wonders, and Salvation Army.
Once you have applied for Angel Tree, you will receive a confirmation email. If a family has already signed up to receive toys from Shop of Wonders or Salvation Army, you will be notified.
Once your gift bundles are ready, we will call you for a delivery time or pick-up.
Q. Why do you have a shared database?
Christmas Hope is a five-organization collaboration that includes Lethbridge Food Bank, Interfaith Food Bank, the Salvation Army, Lethbridge Family Services Angel Tree, and My City Care Shop of Wonders. Christmas Hope organizations share one database so all families in need at Christmas receive help, without duplication of services. Learn more about the Christmas Hope partnership at www.christmashope.ca.
Q. How can my business/organization become an official LFS Angel Tree drop-off location?
Please contact angeltree@lfsfamily.ca to be included as a drop-off location.
Q. I have questions about Angel Tree registrations and referrals.
Please contact angeltree@lfsfamily.ca.
Q. How can I help?
You can donate a new toy, volunteer, or make a monetary donation.
Q. Is there a list of toy and gift suggestions to guide me with my donation?
Please visit our Pick an Angel page to view shopping suggestions for each age group.
Q. When is the last day to donate a toy or gift?
The last day to donate is December 21st. However, we happily accept and store brand-new toy and gift donations at any point in the year.
Q. Where can I make a monetary donation?
Head to our donation page to find out how to donate to Angel Tree.
Q. Are you a registered charity that can issue a tax receipt?
Absolutely! A CRA-applicable tax receipt can be issued to donors if the monetary donation is over $20.00.
Q. I am in need of a Christmas food hamper.
You can register at your food bank of choice:
Interfaith Food Bank
1103 3 Ave N, Lethbridge AB
403-320-8779
Lethbridge Food Bank
1016 2nd Ave S, Lethbridge AB
403-320-1879